Temporary Office Coordinator I

Unio specialty care•Arcadia, CA

2d•Onsite

About The Position

The Office Coordinator I is responsible for the implementation of front-office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently. This is a temporary position through December 2026.

Requirements

High school diploma or equivalent required.
Knowledge of medical practices, terminology, and reimbursement policies.
Excellent customer service skills.

Nice To Haves

Bilingual in Spanish is a plus
0-3 years of prior experience in a medical setting preferred.

Responsibilities

Welcome and greet patients and visitors.
Communicate with back-office staff upon patient arrival.
Verify patient demographics and insurance information.
Manage patient portal messages.
Ensure availability of treatment information by filing and retrieving patient records.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
Conduct appointment reminder calls to patients.
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
Notify the physician if there are any schedule changes.
Assist with prescription refills when needed.