Office Coordinator/FM

Tallahassee Memorial Healthcare • Tallahassee, FL

3d • Onsite

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. TMH is a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only Level II Trauma Center, Primary Stroke Center, Level III Neonatal Intensive Care, Pediatric Intensive Care, and the most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. The system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

This position is responsible for enrolling patients, scheduling all patient appointments, adhering to the residency specific scheduling criteria, collecting patient payments and co-payments and documenting the payment accurately and timely. This position is an ambassador for the Family Medicine Residency Program in patient relationships. Must create a sense of efficiency, caring, trust, and professionalism with the patients and family members. Ensure quality patient care and service with regards to phones, scheduling, patient confidentiality and direct patient contact.

Requirements

• High School Diploma or equivalent
• 1 to 3 years of job-related experience
• Customer Service Skills
• Medical Office Skills
• Data Entry

Nice To Haves

• 4 to 6 years of job-related experience

Responsibilities

• Enrolling patients
• Scheduling all patient appointments
• Adhering to the residency specific scheduling criteria
• Collecting patient payments and co-payments
• Documenting the payment accurately and timely
• Acting as an ambassador for the Family Medicine Residency Program in patient relationships
• Creating a sense of efficiency, caring, trust, and professionalism with patients and family members
• Ensuring quality patient care and service with regards to phones, scheduling, patient confidentiality and direct patient contact

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED