Office Coordinator

ShareHouse•Fargo, ND

7d•Onsite

About The Position

This position maintains and coordinates the front office and reception activities to ensure effective communications both internally and externally, provides administrative support to staff and clients to ensure maximum utilization of services, and maintains professional image of the organization.

Requirements

Associate’s degree in a related field or equivalent experience preferred
One year of related experience or equivalent combination of education and experience
May be required to be CPR and First Aid Certified

Nice To Haves

Mission-driven and motivated by meaningful work
See change and feedback as opportunities, not obstacles
Want to grow personally and professionally alongside your peers
Value teamwork and open communication
Enjoy working in a collaborative and mission-driven environment
Bring a positive attitude and help foster a culture of encouragement and respect

Responsibilities

Greet, welcome and assist visitors, to include clients, vendors and guests, to provide welcoming and professional image of organization
Answer incoming phone calls and route appropriately to ensure efficient and accurate flow of communication and information exchange
Create and manage client chart information, both electronic and hard copy, using HIPAA standards to ensure confidentiality and accuracy of information
Process credit card information and cash as payment from clients to ensure accuracy of transaction
Create and communicate reports to include group attendance, various client status and rosters on an ongoing basis to provide management with accurate information on a timely basis
Manage and create group and individual session information packets to provide clients with service information and screening tools prior to session
Schedule appointments for individual and groups sessions to ensure appropriate availability of staff and necessary attendance of clients
Manage group waitlist and current group rosters
Run insurance checks and answer clients' questions regarding insurance coverage and payment options to ensure appropriate and prompt payment for services
Provide and maintain reliable and prompt attendance, with the ability to work the schedule dictated by business necessity
Order office supplies
Schedules telehealth phone assessments/screens
Facilitates urinary analysis screens and breathalyzers
Ensures there's adequate coverage in all clinics
Perform, prepare and package drug screens
Assist clinical staff with administrative tasks such as filing, typing, correspondence, faxing and copying
Coordinate, order and distribute office supplies and inventory levels
Perform other duties as assigned