Office Concierge

WE ARE SHARING HOPE SC•North Charleston, SC
•Onsite

About The Position

The Office Concierge must understand that to be effective and efficient, they must understand its staff’s needs in such a way that they (the staff) are receiving the expected level of service and remain satisfied with the level of service provided by the Office Concierge. This position will need to have a relationship-based attitude and be willing to always look for the solution! Our staff are our most valued customers and we are committed to their success. Our visitors are just as important and we want them to feel welcome at all times. This position will also be responsible for the appearance of the front lobby area and surrounding conference rooms. They will ensure the office is neat and prepared for business. The office concierge will assist in the management of the office by providing support to HR and the rest of the leadership team.

Requirements

  • Minimum one (1) year experience in an office environment
  • Ability to work under immediate supervision as well as to follow instructions and pre-established guidelines
  • Operational knowledge of general office and records management practices and procedures
  • Proficient in the use of Microsoft Windows and Office programs
  • Detail-oriented and organized with solid multitasking skills
  • Excellent verbal and written communications skills
  • Exceptional customer service, office etiquette and telephone skills
  • Ability to use discretion in the handling of sensitive or confidential information
  • Proficient computer skills
  • Positive attitude
  • Great verbal and communication skills
  • Neat, clean, professional appearance
  • Phone skills and experience
  • People skills and experience
  • Computer skills

Nice To Haves

  • An equivalent combination of education and experience

Responsibilities

  • Answer phones and e-mails properly with warmth and friendliness
  • Greet everyone with a smile—be positive and cheerful
  • Provide administrative support to the HR and Leadership team
  • Calendar management for the office
  • Ensure the office is neat and prepared for business
  • Assist in the management of the office by providing support to HR and the rest of the leadership team
  • Other duties as assigned.
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