Office of Communication - Campus Concierge

High Point University•High Point, NC
•Onsite

About The Position

The Campus Concierge team serves as the frontline of the university, providing exceptional customer service and support to students, staff, faculty, families. This role requires strong communication skills, a welcoming demeanor, and a flexible, can-do attitude. Campus Concierges assist with day-to-day desk responsibilities (answering phones, emails, deliveries) transportation and shuttle support, big event weekends (Family Weekend, Valentine’s) and team store shifts, ensuring that all guests experience a smooth, positive, and memorable visit here at High Point.

Requirements

  • Enrolled at High Point University

Nice To Haves

  • Customer Service Experience
  • Marketing Communications

Responsibilities

  • Providing excellent customer service at our Slane, Wanek, and Cottrell desks.
  • Deliver any packages, sweet treats, flowers or anything else a student might receive.
  • Concierge Inventory, Delivery, and Birthday Cards
  • Projects assigned by Staff
  • Drive golf carts throughout campus for big events or delivering flowers
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