Office Clinic Coordinator

HCA Healthcare•San Antonio, TX

About The Position

The Office Clinic Coordinator provides administrative assistance to the unit, patients, and clinical staff. The role supports the Nurse Manager, department staff, and Medical Director through administrative, secretarial, accounting, and general office duties. Responsibilities include accurately collecting and entering patient charges; handling calls and messages; copying and sending patient information as requested; scheduling and registering patients; verifying insurance coverage and prior approvals; ordering and monitoring supplies; maintaining contact lists; and managing the Meditech scheduling module and activity reports.

Requirements

At least 6 months of experience.
No travel required.

Responsibilities

Perform administrative, secretarial, accounting, and general office duties for the Nurse Manager, department staff, and Medical Director.
Collect, enter, and ensure the accuracy of patient charges daily.
Answer and screen calls, use appropriate judgment in responding or routing calls, and retrieve messages from the service.
Copy patient chart information as requested by physicians, staff, medical records, or the billing office.
Copy and send active patient information to referring physicians, Home Health Agencies, and others as directed by Center staff.
Schedule and register patients for initial evaluations, follow-up appointments, treatments, and ancillary testing as needed.
Develop, update, check the accuracy of, and distribute the daily patient appointment schedule.
Verify insurance coverage and prior approval for patients’ initial evaluations and treatment plans for both the hospital and Medical Director.
Obtain copies of patients’ insurance cards and billing authorizations, and communicate this information to hospital and physician business offices.
Order and monitor front-office and other supplies within the current budget.
Maintain current mailbox, phone roster, voicemail, and pager lists.
Maintain the Meditech scheduling module daily, ensure information is correct, and print daily, weekly, and monthly activity reports as appropriate.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.