Office Clerk

Sihl•Charleston, IL

About The Position

The Office Clerk is responsible for accurately creating, processing, and coordinating labels for customer orders and production requirements. The role works closely with production, shipping, and inventory teams to ensure labels match order specifications and company standards. Work takes place in a combination of office and warehouse settings, with exposure to moderate and occasionally loud noise, seasonal heat or cold in areas without climate control, and machinery and production operations. Duties may vary according to department needs and objectives.

Requirements

High school diploma or equivalent required.
Experience with Microsoft Office, including Excel, Word, and Outlook, required.
Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Effective verbal and written communication skills.
Basic math and problem-solving skills.
Ability to work cross-functionally with production and shipping teams.

Nice To Haves

Experience with label printing software such as Bartender.
Experience with ERP or warehouse systems such as MS Dynamics or Starship.

Responsibilities

Review incoming orders and production requirements to determine label needs.
Generate and print labels using designated systems, such as Bartender, MS Dynamics, and Excel.
Ensure labels are accurate and match customer orders and product specifications.
Issue labels to production teams in a timely manner to support workflow.
Maintain and track label inventory, ensuring proper rotation and availability.
Input and maintain label and order data in Excel, databases, or ERP systems.
Coordinate with production and shipping departments to align labeling with order fulfillment.
Process work orders and assist in determining production requirements when needed.
Follow production plans and instructions from Site Leadership.
Receive, organize, and manage label stock and materials.
Identify order or label discrepancies and communicate them to appropriate personnel.
Support picking, staging, and movement of orders to the shipping department when required.
Verify orders have printed and that redirects have been sent to the proper parties.
Conduct cycle counts when needed.
Ensure labels are printed in the correct format and correspond to the correct product.
Verify order details before releasing labels and maintain accuracy to prevent labeling or shipping errors.
Maintain a clean and organized workspace and monitor label-supply inventory levels.
Follow company policies and safety guidelines.
Assist with additional duties as assigned to support operations.