Office Clerk, SMNPHC

SOUTH MIDDLESEX OPPORTUNITY COUNCIL•Framingham, MA

50d•$0 - $23•Onsite

About The Position

Assist Housing Department, as a member of the Business Office staff, with general administrative tasks including customer service, communication, data entry, filing and other duties as assigned.

Requirements

Associates Degree or equivalent work experience.
2 to 3 years of office support experience preferably in Property Management.
Ability to multi task in a fast paced environment.
Sensitivity to low income individuals.
Excellent verbal and written skills.
A minimum level of proficiency in computer applications such as Microsoft Office (Excel and Word).
Must have reliable transportation, valid Driver’s License and meet insurance standards.
Must be able to read and speak English.
Must be able to drive.
A successful background check is required.

Nice To Haves

Bilingual preferred (Spanish or Portuguese).

Responsibilities

Assists tenants with transactions/requests at HBO window.
Tenant rent payment data entry into Timberline.
Answer HBO telephone and direct callers to the appropriate individuals.
Scanning and filing of HBO forms.
Opening and sorting mail.
Assists with account payable by stamping and coding invoices as directed.
Maintain various maintenance schedules and furniture inventory log.
Participate in cross training within the Housing Business Office.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned.

Benefits

Up to 3 weeks of vacation accrual for full-time employees.
2 weeks of sick time accrual for full-time employees.
12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D for full-time employees.
Employer-paid Long-Term Disability for full-time employees.
Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program.
Dental Plans with Orthodontic Coverage.
EyeMed Vision Insurance.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Term and Whole Life Insurance.
Accident Insurance.
Critical Illness Insurance.
Hospital indemnity Insurance.
Short-Term Disability Insurance.
Flexible Spending Accounts.
Dependent Care Accounts.
Employee Assistance Program.
Tuition Reimbursement.