Office Clerk PT

Lowes Foods•Chapel Hill, NC

12d

About The Position

The Office Clerk supervises and provides guests with the fastest and most pleasant checkout experience possible by consistently following Lowes Foods’ Guest Service Standards. The role performs functions associated with sales-related assets, including cash, invoice, and sales accounting; cash handling and guest transactions; cash office security; and cashier and guest service performance reporting. The clerk also processes guest orders as needed to uphold the No Noticeable Wait policy and performs other duties assigned by management.

Requirements

Friendly, outgoing personality.
Ability to work well with others.
Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
Ability to read and understand information and direction.
Knowledge of front-end operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication and guest service skills.
Must be at least 18 years old.
Ability to stand for extended periods of time.
Demonstrated successful use of math skills.
Ability to work well with computers.

Responsibilities

Prepare weekly cash reports and accompanying documentation.
Maintain sales-related information.
Process invoices and transfers as assigned.
Process beer and wine payments.
Prepare bank deposits according to policy.
Handle and oversee cashier-support activities, including retail verification, loans, and pick-ups.
Approve and cash payroll checks according to company policy.
Ensure an accurate daily cash count is completed.
Process guest needs such as money orders, stamps, and lottery tickets.
Process returned checks according to policy.
Ensure the security of the cash office and store funds.
Maintain accountability standards for cashier tills.
Maintain supplies needed for the front end and cash office.
Monitor and analyze the Operator Activity Report.
Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
Maintain the daily front-end schedule to ensure appropriate guest service levels throughout the day.
Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
Perform other duties as assigned by management.