OFFICE CLERK (FULL TIME)

Compass GroupNew York, NY
Onsite

About The Position

We have an opening for a full time OFFICE CLERK position. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA). Job SummarySummary: Serves as the first point of contact for clients and is very critical in delivering and maintaining a high level of customer service. When call volume is low, position will complete office clerical projects as assigned.

Requirements

  • Previous office service experience is required.
  • 1 year of office/clerical experience.
  • Excellent verbal and written communication skills.
  • Strong problem solving, organizational, accuracy, and customer service skills.
  • Advanced Microsoft skills, Excel is very important

Responsibilities

  • Answers questions and takes appropriate actions to handle concerns or rectify problems.
  • Responsible for performing various administrative support tasks and general clerical tasks
  • Provides support for organization procedures
  • Escalates some concerns to managers.
  • Performs other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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