Office Clerk- Louisville

Temco Logistics • Louisville, KY

8d • $19 - $20 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused Office Clerk to support customer service and office operations at its Louisville, Kentucky location. The role involves assisting customers with order, delivery, and product inquiries; supporting delivery and installation follow-ups; and keeping customers informed about delivery schedules. It also includes administrative duties such as tracking office supply inventory, placing orders, and preparing reports, presentations, and proposals. The position collaborates with colleagues and other departments to support smooth operations and positive customer experiences.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in MS Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems preferred.
• Knowledge of Temco Logistics’ delivery and installation services or experience in a related logistics environment.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Provide customers with accurate information about orders, delivery status, and product details.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers about their delivery and installation services.
• Resolve customer issues and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit reports, presentations, and proposals as assigned.
• Collaborate with colleagues and other departments to maintain smooth operations and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED