Office Clerk for Healthcare

Health Care 4 All•Orlando, FL

1d•Onsite

About The Position

We are seeking a detail-oriented home health care Office Clerk to join our home care team. This position is responsible for managing patient information, processing admissions, and maintaining accurate and organized patient records. The ideal candidate is efficient, organized, and capable of managing multiple tasks in a fast-paced environment. Strong computer skills and a commitment to confidentiality and accuracy are essential.

Requirements

Previous experience as an office clerk or in a similar administrative role (preferably in a healthcare or home care setting)
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with electronic record systems
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to multitask and work both independently and as part of a team

Nice To Haves

Bilingual (preferred, but not required)

Responsibilities

Schedule caregivers and coordinate visits with clients
Request and track authorizations from insurance providers
Contact primary care physicians (PCPs) to obtain necessary documentation
Follow up with patients regarding appointments and service updates
Maintain and update client and employee records in compliance with agency and Medicare guidelines
Ensure all documentation is accurate, complete, and submitted in a timely manner
Answer incoming calls and respond to inquiries professionally and promptly
Handle general administrative duties such as filing, scanning, data entry, and mail processing
Maintain confidentiality of all patient and agency information
Perform other clerical tasks as assigned