Office Clerk - Baton Rouge

Temco Logistics • Saint George, LA

4d • $16 - $18 • Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused Office Clerk to support customer service and office operations at its Baton Rouge location. The role is the first point of contact for customers, providing information and assistance related to orders, deliveries, and products while helping ensure customer satisfaction. The position also supports office administration by tracking supplies, preparing reports and other materials, and collaborating with colleagues and departments.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in customer service or office administrative tasks.
• Strong communication and interpersonal skills.
• Problem-solving abilities and attention to detail.
• Organizational skills to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite.
• Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

• Familiarity with office management software; ERP systems preferred.
• Knowledge of Temco Logistics’ delivery and installation services or experience in a related logistics environment.
• Bilingual ability.

Responsibilities

• Provide customers with accurate information regarding orders, delivery status, and product details.
• Answer phone calls and respond promptly to emails, addressing customer questions, concerns, and requests.
• Follow up with customers to ensure satisfaction with delivery and installation services.
• Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
• Monitor and track delivery schedules to provide customers with updates.
• Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
• Track office supply inventory and place orders as needed.
• Prepare and submit reports, presentations, and proposals as assigned.
• Collaborate with colleagues and other departments to support seamless operations and customer service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED