Office Clerk - Shreveport LA
About The Position
Temco Logistics is seeking a proactive and detail-oriented Router to schedule and dispatch drivers and technicians, manage daily delivery routes, and support communication among stakeholders. The role helps maintain efficiency and customer satisfaction in final-mile delivery services. It is based onsite in Shreveport, Louisiana, and is listed as full-time with an hourly salary range of $18.00 to $18.00. The position involves planning and monitoring routes, coordinating delivery teams, preparing and submitting paperwork, communicating with drivers, customers, vendors, and internal staff, and reviewing delivery processes for compliance and improvement opportunities.
Requirements
- High school diploma or equivalent.
- Proficiency in routing software and mapping tools.
- Strong geographical knowledge of the local area.
- Excellent customer service skills and a professional, courteous demeanor.
- Strong verbal and written communication skills.
- Ability to manage and prioritize multiple tasks in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Ability to adapt to changing circumstances and proactively solve problems.
Nice To Haves
- Experience in logistics, dispatch, or route planning is preferred.
- Bilingual candidates are encouraged to apply.
Responsibilities
- Schedule and dispatch drivers and technicians to designated locations according to schedules, customer requests, and operational needs.
- Open and efficiently plan daily driving routes.
- Monitor drivers’ progress, route schedules, and delivery timings throughout the day.
- Use routing software to optimize daily delivery routes and reduce time and fuel use.
- Schedule and confirm delivery teams each day and ensure they are ready for deployment.
- Communicate professionally with internal staff, external customers, and vendors.
- Prepare accurate and complete paperwork for daily routes and next-day deliveries.
- Read route sheets and plan trips to maximize operational efficiency.
- Communicate with drivers about route schedules, delivery timing, and issues.
- Coordinate with dispatch and contact customers when needed to respond to inquiries or confirm deliveries.
- Complete daily paperwork, including delivery reports and route adjustments, and submit it to management.
- Monitor and review delivery processes for adherence to company standards and identify areas for improvement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
