Office Clerk

Professional Civil Process • Spicewood, TX

7d

About The Position

Professional Civil Process (PCP) is seeking a dedicated, detail-oriented Office Clerk to support its legal service operations through efficient and accurate administrative work. PCP is a nationwide provider of legal support services, including serving, filing, and skip tracing, with more than four decades of experience. Its headquarters is in Spicewood, Texas.

PCP is hiring for two positions: Mail Clerk and Quality Assurance Clerk. The Mail Clerk processes incoming and outgoing mail and shipments, checks documents before mailing them to courts, prepares petitions for filing, contacts clients about corrected or missing documents, makes copies, performs general clerical functions, and completes assigned reports. The Quality Assurance Clerk monitors service-of-process reports in assigned regions, answers calls from process servers, agents, and A-Plus Delivery customers, enters service-of-process data, runs license plates, and responds to emails and voicemails in a timely manner.

This is a full-time, Monday-through-Friday position from 8:00 a.m. to 5:00 p.m. Pay is $15.00 per hour. The role requires the ability to lift up to 20 pounds and perform occasional physical tasks.

Requirements

• High school diploma or equivalent.
• Strong organizational and multitasking abilities.
• Basic computer skills.
• Excellent attention to detail and accuracy in data entry.
• Good written and verbal communication skills.
• Ability to work independently and as part of a team.
• Ability to lift up to 20 pounds and perform occasional physical tasks.

Nice To Haves

• Proficiency with MS Office is preferred.

Responsibilities

• Process incoming mail.
• Process outgoing mail and shipments.
• Perform quality-control checks on documents before mailing them to the court.
• Sort, pack, and mail petitions for court filing.
• Contact clients regarding corrected or missing documents.
• Make copies of documents.
• Perform general clerical functions as needed.
• Complete assigned reports.
• Monitor the quality of service-of-process reports in assigned regions.
• Answer incoming calls from process servers and agents.
• Answer incoming calls from customers calling A-Plus Delivery.
• Enter service-of-process data into the computer system.
• Run license plates.
• Check and complete emails and voicemails in a timely manner.
• Perform additional assigned tasks.

Benefits

• Minimum Essential Coverage (MEC) health plan after 60 days of employment.
• Dental and vision plan immediately upon hire.
• Ten paid holidays per calendar year after six months of service.
• Paid time off (PTO) after six months of service.
• 401(k) savings plan after one year of service.
• Fully equipped gym.
• Casual work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED