Office Clerk - Carson

Temco Logistics•Carson, CA

2d•$19 - $20•Onsite

About The Position

Temco Logistics is seeking a motivated, customer-focused employee for an office clerk role in Carson, California. The posting describes customer service duties, including answering customer questions, resolving issues, sharing order and delivery updates, and following up about delivery and installation services. The role also supports office operations by tracking supplies, preparing reports and presentations, monitoring delivery schedules, and collaborating with colleagues and other departments.

Requirements

High school diploma or equivalent.
At least 2 years of experience in customer service or office administrative tasks.
Strong communication and interpersonal skills.
Problem-solving ability and attention to detail.
Organizational skills to manage multiple tasks and priorities.
Proficiency in MS Office Suite.
Ability to adapt to a fast-paced, customer-driven environment.

Nice To Haves

Familiarity with office management software; ERP systems preferred.
Knowledge of Temco Logistics’ delivery and installation services or a related logistics environment.
Bilingual candidates are encouraged to apply.

Responsibilities

Provide customers with accurate information about orders, delivery status, and product details.
Answer phone calls and respond to emails promptly, addressing customer questions, concerns, and requests.
Follow up with customers to ensure satisfaction with delivery and installation services.
Resolve customer issues efficiently and escalate unresolved matters to the appropriate supervisor when necessary.
Monitor and track delivery schedules to provide customers with real-time updates.
Maintain knowledge of Temco Logistics’ products and services to support customer inquiries.
Track office supply inventory and place orders as needed.
Prepare and submit reports, presentations, and proposals as assigned.
Collaborate with colleagues and other departments to support smooth operations and customer service.