Office Chief Senior

Arizona Department of Administration•Phoenix, AZ

2d•Onsite

About The Position

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300.00 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. This Posting is for Current Internal ADHS Applicants ONLY. Oversees the Office of Support Services and Operations. Establishing policies, planning, coordinating, managing, and evaluating all activities for major programs; includes budget preparation and approval of purchases, management of subordinate staff, responsible for equipment, procedures, reports, policies, safety and technical guidance. Leads the planning and implementation of programs within the office. Recommends process or service improvements. Solves unique and complex problems that have a broad impact on the organization. Contributes to the development of functional strategy. Provides advice and counsel to the organization in the area of expertise. Leads project teams to achieve milestones and objectives. Provides expert testimony. Approves report. This position may be required to perform work at/attend meetings at alternate locations and/or travel (in and out of state) when necessary, possibly requiring a state, personal or rented vehicle.

Requirements

Knowledge of Federal regulations and Arizona Revised Statutes related to laboratory testing, general laboratory procedures, good understanding of laboratory management and operational concepts, budget management, specialized laboratory procedures, laboratory safety precautions emphasis when working with infectious agents and or hazardous materials, performance management, continuous quality improvement and Lean methodologies.
Knowledge of Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.
Skill in review and reading of professional literature.
Requires high level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training.
Planning and organizational skills in development and implementation of policies.
Ability to change priorities as issues arise.
Problem solving (root cause).
Ability to work independently.
Perform reviews of program activities.
Analyze data, reporting, and evaluation of staff qualifications.
Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
Must have driver’s license and ability to travel.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

Minimum Bachelor’s degree in a laboratory science or related field plus 6+ years experience professional work experience with at least 2 years of supervisory or lead capacity experience.

Responsibilities

Organize, plan, and direct all activities within the Office of Support Services and Operations.
Ensure effective coordination of activities across areas.
Oversee internal and external outreach activities including interactions with partners.
Monitor and report on all aspects of the programs.
Oversee budget and/or grant for program.
Oversee performance reviews of staff.
Manage/lead/hire staff.
Analyzes and oversees feedback from clients on services.
Generate and present, as needed, reports on key performance indicators for program.
Receive and answer inquires about program issues.
Resolve complaints both internal and external.
Provide verbal and written consultation to ADHS, other governmental agencies and industry concerning technical issues and interpretation of rules and regulations.
Other duties as assigned as related to the position.

Benefits

Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program