OFFICE AUTOMATION ANALYST - 76004256 1

State of Florida • Tallahassee, FL

6d

About The Position

The Office Automation Analyst works in the Division of Information Systems Administration, Deputy Chief Information Office, Bureau of Service Operations, Client Services. The position provides account management for access to Department systems, including creating, deleting, and modifying user Active Directory and Oracle accounts. It reports to the Client Services Manager within the Bureau of Service Operations.

Requirements

• Knowledge of and experience with customer service principles.
• Excellent verbal communication skills.
• Knowledge of and experience with Windows 10 and higher operating systems.
• Knowledge of and experience with Microsoft Active Directory.
• Knowledge of Oracle database account administration.
• Knowledge of onboarding, transfer, and separation activities involved in account maintenance.
• Knowledge of mainframe emulation software.
• Knowledge of and experience working with Oracle Account Roles.
• Ability to process information logically and solve problems independently.
• Ability to communicate effectively.
• Ability to handle multiple priorities.
• Ability to plan, organize, and coordinate work assignments.
• Ability to work in a team environment.
• Must pass a Level 2 background check and obtain Criminal Justice Information System (CJIS) clearance, including a fingerprint-based criminal records check.

Nice To Haves

• Experience creating Active Directory and Oracle accounts.

Responsibilities

• Manage accounts for access to Department systems.
• Create, delete, and modify user Active Directory accounts.
• Create, delete, and modify Oracle accounts.

Benefits

• Paid parental leave
• Annual and sick leave
• Nine paid holidays
• State health and life insurance
• Educational benefits
• Contributory retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed