Receptionist - Sangamon County

State of Illinois•Springfield, MO
•Onsite

About The Position

Under direction, serves as a receptionist for the Springfield Office. Answers incoming telephone calls, disseminates technical information concerning agency programs, services, and labor laws. Performs a variety of clerical duties to provide office support. Receives, sorts, screens, and delivers all incoming U.S., inter-agency and electronic mail to appropriate office destination. Monitors office supply cabinets and kitchen supplies. Utilizes personal computer database to retrieve casefile information and match a variety of correspondences to files, including applications, checks, mail returns and legal documents. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Requirements

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires two years of office experience.
  • Requires the ability to keyboard accurately at 45 wpm.
  • Requires completion of a background check and self-disclosure of criminal history.

Nice To Haves

  • Two (2) years of experience working on a multi-line phone system.
  • Two (2) years of experience with office practices, procedures, and programs.
  • Two (2) years of extensive skills in writing, composition, grammar, spelling and punctuation.

Responsibilities

  • Serves as a receptionist for the Springfield Office.
  • Answers incoming telephone calls.
  • Disseminates technical information concerning agency programs, services, and labor laws.
  • Performs a variety of clerical duties to provide office support.
  • Receives, sorts, screens, and delivers all incoming U.S., inter-agency and electronic mail to appropriate office destination.
  • Monitors office supply cabinets and kitchen supplies.
  • Utilizes personal computer database to retrieve casefile information and match a variety of correspondences to files, including applications, checks, mail returns and legal documents.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

  • Competitive Group Insurance benefits including health, life, dental and vision plans.
  • Flexible work schedules (when available and dependent upon position)
  • 10 -25 days of paid vacation time annually (10 days for first year of state employment)
  • 12 days of paid sick time annually which carryover year to year
  • 3 paid personal business days per year
  • 13-14 paid holidays per year dependent on election years
  • 12 weeks of paid parental leave
  • Pension plan through the State Employees Retirement System
  • Deferred Compensation Program – voluntary supplemental retirement plan
  • Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
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