Office Associate, Senior - Student Success & Graduation

University of Wyoming • Laramie, WY

1d • Onsite

About The Position

This position performs complex administrative/management support tasks with discretionary authority. The role independently makes decisions that substantially impact operations within and outside the designated unit/program. The Office Associate, Senior administratively supervises comprehensive office operations and support staff for a department/unit. The role is crucial for providing vital support to campus customers and requires the successful candidate to be available to work on campus.

Requirements

• Associate’s degree or equivalent combination of education and experience
• 1 year progressively responsible work-related experience
• Eligible to work in the United States.
• Complete the online application.
• Upload a cover letter.
• Upload a resume or C.V.
• Provide contact information for four work-related references.

Nice To Haves

• Ability to be flexible within daily activities.
• Background in supporting student areas focused on student success.
• Familiarity with basic marketing principles.
• Familiarity with scheduling procedures and Microsoft Outlook.
• Experience planning and executing events.
• Strong customer service skills.

Responsibilities

• Autonomously interpret policy and procedures, providing interpretations requiring extensive knowledge of University, state, and federal rules and regulations.
• Perform complex problem resolution.
• Serve as a resource for department/unit and campus.
• Participate in fiscal planning activities.
• Research, compile, develop, analyze and integrate data.
• Prepare related reports and correspondence; perform difficult research for special projects as assigned by supervisor.
• Create and/or maintain complex records systems and/or databases.
• Coordinate information between individuals, departments and/or outside agencies as directed; assist with problem resolution as required.
• Make recommendations on and revise existing office policies, systems, methods, and procedures; create/revise related documentation.
• Ensure compliance with policies and procedures.

Benefits

• Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
• Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
• Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree