Office Associate I
La-Z-Boy•Phoenix, AZ
•Onsite
About The Position
Supports the administrative functions of the Distribution Center including providing support to stores, customers, vendors, and supervisors. Ensures all contact with customers supports a world-class customer service experience. In addition, this position supports the daily operation of the business including billing, accounting, supply purchasing and reconciliation, and ordering of parts.
Requirements
- High School Diploma or Ged Required
- Proficiency with Office software including email, excel, word, and potentially power-point.
- Requires the interest and aptitude to learn and use the RMS WMS system in-depth and repeatedly.
Nice To Haves
- Ability to learn and use a Retail Management System and Warehouse Management System
Responsibilities
- Follow-up and resolves delivery issues via email or phone by customers, stores, and drivers.
- Compile and maintain Distribution Center statistics via review of delivery documents.
- Contacts and surveys delivery customers directly.
- Reviews upcoming delivery routes for to maximize delivery capacity and cost-effective routes.
- Order, receive, monitor and schedule parts for company and customer-owned merchandise being repaired before storage or delivery.
- Assist walk-in customers needing assistance with pick-up orders.
Benefits
- Medical
- Vision
- Dental
- Basic Life Insurance
- 401k retirement plan with company match of up to 6%
- 9-11 paid holidays each year
- two weeks’ prorated vacation as a new hire
- personal time (non-exempt only) or state mandated sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
