Office Assistant

MedAmerica•Sacramento, CA

10d•$15 - $18•Remote

About The Position

Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Verifies and ensures documents for accuracy (i.e., refund checks, compares account notes/documentation, letters, addresses, etc.). Identifies any documents/files/accounts that may have an error/oversight/printing issues during processing. Notes in patient accounts all action; mailing or faxing and if fax confirmation received. Completes data entry and documentation in patient accounts and/or billing system(s). Provides documentation for accounts when requested or required. Processes, sorts, and routes incoming data. Performs other office support tasks, including but not limited to: data entry, correspondence, filing, printing, and faxing. Maintains a high level of customer service for our external and internal customers. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. Monthly wellness events and programs such as yoga, HIIT classes, and more Trainings to help support and advance your professional growth Team building activities such as virtual scavenger hunts and holiday celebrations Flexible work hours Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.

Requirements

High School Diploma or GED equivalent required.
Ability to perform detail-oriented tasks with attention to accuracy.
Skilled in effective and appropriate verbal and written communication, including spelling, grammar, and punctuation.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to provide excellent customer service and demonstrate strong interpersonal skills.
Organizational skills, ability to prioritize, and comfortable working independently.
Skilled in basic computer programs and ability to operate general office equipment.
Ability to navigate multiple computer applications/systems.
Ability to use 10-key by touch.
Ability to establish and maintain effective working relationships and work in a team environment.
Ability to correctly add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to prioritize workflow and meet performance and/or volume expectations.
Ability to take accountability and responsibility with all assigned daily tasks.
Ability to comply with Vituity - RCM policies and procedures.
Ability to identify and problem solve challenges that may not be outlined in a manual or know when to seek assistance.
Ability to perform tasks as directed by supervisor or manager.

Nice To Haves

One (1) year of on-the-job working experience preferred.
Type a minimum speed of 40 words per minute or 7,000 data entry keystrokes per hour preferred.
Experience in an office setting, preferably in an administrative or clerical role preferred.
Experience with billing insurance claims preferred.
Knowledge of billing systems.

Responsibilities

Verifies and ensures documents for accuracy (i.e., refund checks, compares account notes/documentation, letters, addresses, etc.).
Identifies any documents/files/accounts that may have an error/oversight/printing issues during processing.
Notes in patient accounts all action; mailing or faxing and if fax confirmation received.
Completes data entry and documentation in patient accounts and/or billing system(s).
Provides documentation for accounts when requested or required.
Processes, sorts, and routes incoming data.
Performs other office support tasks, including but not limited to: data entry, correspondence, filing, printing, and faxing.
Maintains a high level of customer service for our external and internal customers.

Benefits

Superior health plan options
Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 plus discretionary profit-sharing contributions (eligible January following 18 months of service)
Generous paid time off starting 3-4 weeks’ annually
Student Loan Refinancing Discounts
Professional and Career Development Program
EAP and travel assistance included
Wellness program
Purpose-driven culture focused on improving the lives of our patients, communities, and employees
Monthly wellness events and programs such as yoga, HIIT classes, and more
Trainings to help support and advance your professional growth
Team building activities such as virtual scavenger hunts and holiday celebrations
Flexible work hours
Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more
Annual corporate Success Sharing bonus program