Office Assistant - Scanner PRN

Solaris Health Holdings LLC•Grand Rapids, MI

About The Position

The Office Assistant Scanner produces digital copies of files and documents for company needs and performs clerical and administrative tasks supporting the clinic’s daily operations. The role must complete tasks efficiently so the medical team can focus on patient well-being. The position scans and indexes patient documents in the electronic medical record, maintains and prepares files, communicates with patients about medical records, and supports front-desk needs such as greeting patients and answering calls. It also handles related duties as assigned.

Requirements

High school diploma or equivalent.
One year of related experience and/or training.
Knowledge of medical terminology.
Excellent organizational skills and attention to detail.
Excellent verbal and written communication skills.
Knowledge of healthcare systems operations such as EMR.
Skill in using computer programs and applications, including Microsoft Office.
Comply with the organization’s health and safety policies.
Comply with HIPAA regulations for patient confidentiality.
Deliver exceptional patient service throughout interactions.

Responsibilities

Scan completed transcription, correspondence, laboratory and diagnostic reports, and dictated reports into patients’ EMR charts.
Search for and investigate information in files, add data to file records, complete reports, and keep files current.
Organize and index scanned documents into folders.
Convert scanned images into TIF or PDF format.
Reassemble and organize documents after scanning.
Communicate with patients about their medical records, including requesting authorization to release records to other parties.
Pull and send charts as requested by outside offices.
Prepare files for storage as needed.
Close out orders as needed by attaching images to plan items.
Greet patients visiting the facility, answer questions, and help them complete required forms.
Answer phone calls and take and deliver messages as required.
Perform other position-related duties as assigned.