Office Assistant
Cameron Park•Cameron Park, CA
•Onsite
About The Position
We’re looking for a friendly, organized, tech-savvy Office Assistant to join our Senior Helpers team! This is a fast-paced, people-focused role supporting our caregivers, clients, families, and office team.
Requirements
- Excellent communication and customer service skills.
- Organized, dependable, and detail-oriented.
- Comfortable multitasking
- Team Player
- Comfortable with technology and willing to learn new systems.
- A positive, team-oriented attitude and a genuine desire to help people.
Nice To Haves
- Experience with WellSky, home care, healthcare, staffing, or scheduling is a plus.
Responsibilities
- Answer phones and provide warm, professional customer service.
- Use WellSky and Zingage to manage information and communicate with caregivers and clients.
- Support caregiver onboarding, paperwork, training, and new caregiver/client introduction visits.
- Help coordinate new client starts and prepare welcome materials.
- Assist with caregiver call-outs and coverage needs alongside the Scheduling team.
- Assist with incoming lead calls, gather information, and help ensure prospects receive timely follow-up.
- Maintain accurate electronic and physical client/caregiver files.
- Assist with compliance tracking, documentation, and other HR-related administrative tasks.
- Provide support to the HR, Scheduling, Recruiting, and Client Services teams.
- Jump in wherever needed to keep the office running smoothly and our caregivers and clients supported.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
