Office Assistant

Community Health Center of Franklin County Inc • Turners Falls, MA

8d • $19 - $24 • Onsite

About The Position

Provides office support to CHCFC clinical and administrative staff.

Requirements

• Medical or dental office experience or background preferred.
• Knowledge of office operations and basic computer operations required.
• Strong commitment to CHCFC Mission.
• Strong interpersonal and communication skills.
• Ability to work with a diverse population and sensitivity to low-income populations.

Responsibilities

• Responsible for scanning of medical records into the electronic medical record (EMR) system; to include records received from previous providers and specialists, as well as CHCFC New Patient registration packets.
• Ensures accuracy of scanning electronic records into correct patient charts and designated areas of electronic storage.
• Screens old records for pertinent historical information needed (i.e. dates of previous pap smears, mammograms, colonoscopies, surgeries, etc.) and documents information in designated EMR fields.
• Processes fax requests, including sending correspondence on behalf of CHCFC clinical teams, referrals, and responding to medical record requests. Distributes incoming faxes.
• Maintains postage machine and manages incoming/outgoing mail.
• Maintains the after-hours calls portal, to include: retrieval of both non-urgent phone messages and nurse triage notes, dissemination of messages to appropriate staff for follow-up action.
• Provides general clerical support to reception teams, including assisting with scanning of registration updates and other office tasks as assigned.
• Prepares patient letters from available templates.
• Other special projects to support administrative and clinical staff, as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed