Student Worker - Office Assistant - BC
About The Position
In a student employee capacity, this role performs or assists with similar functions of an administrative associate or office manager within the Campus Living and Learning department at Baylor University. The Office Assistant will monitor door security, provide administrative support to residents including room access and equipment check-out, and maintain accurate log books for various administrative tasks. The position requires knowledge of on-campus locations and resources, supporting residents in communicating concerns, and enforcing Campus Living & Learning policies and procedures. This role also involves completing other administrative tasks as assigned by the supervising Residence Hall Director (RHD). Learning outcomes include developing excellent customer service skills, organization and creativity in administrative responsibilities, proficiencies in problem-solving, and understanding the internal operations of a complex system like a residence hall, including facilities management, technical operations, and safety & security monitoring.
Requirements
- Typing
- Ability to learn a computer program for Front Desk functions
- Ability to complete administrative tasks as requested
- Ability to provide customer service to a diverse population
- Ability to work on a team
- Time management
- Sound judgement to respond to needs or crises as they arise
Responsibilities
- Monitor door security and inform appropriate staff if any issues arise.
- Provide administrative support to residents including room access support and checking out equipment.
- Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries.
- Be knowledgeable of on-campus locations and resources.
- Support residents in communicating issues of concern to other members of the hall staff.
- Enforce and uphold Campus Living & Learning policies and procedures.
- Complete other administrative tasks as assigned by the supervising RHD.
- Greet visitors with excellent customer service.
- Provide general office, administrative, or clerical support.
- Assist with handling incoming and outgoing correspondence, including phone calls, messages and mail.
- Assist with routing and resolving questions or information requests.
- Assist with document preparation, filing, office records.
- Ensure confidentiality of all pertinent information.
- Assist with office supplies and organization of common areas.
- Assist with data entry tasks, spreadsheets and reports.
- Perform all other duties as assigned to support Baylor’s mission.
- Comply with University policies.
- Maintain regular and punctual attendance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
