Student Worker - Office Assistant - BC
About The Position
In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager. Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]. Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment. Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries. Be knowledgeable of on-campus locations and resources. Support residents in communicating issues of concern to other members of the hall staff. Enforce and uphold Campus Living & Learning policies and procedures. Complete other administrative tasks as assigned by the supervising RHD. Greet visitors with excellent customer service. Provide general office, administrative, or clerical support. May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail. May assist with routing and resolving questions or information requests. May assist with document preparation, filing, office records. Ensure confidentiality of all pertinent information. May assist with office supplies and organization of common areas. May assist with data entry tasks, spreadsheets and reports. Perform all other duties as assigned to support Baylor’s mission. Ability to comply with University policies. Maintain regular and punctual attendance.
Requirements
- Typing
- Ability to learn a computer program for Front Desk functions
- Ability to complete administrative tasks as requested
- Ability to provide customer service to a diverse population
- Ability to work on a team
- Time management
- Sound judgement to respond to needs or crises as they arise
Nice To Haves
- Excellent customer service skills (in-person, per telephone, and via email)
- Organization and creativity in administrative responsibilities
- Proficiencies in problem-solving; responding to issues with consistency, accuracy, and adaptability
- Understanding of the internal operations of a major, complex system (i.e. residence hall). This includes but is not limited to: facilities management, technical operations, safety & security monitoring.
Responsibilities
- Monitor door security and inform appropriate staff if any issues arise
- Provide administrative support to residents including room access support and checking out equipment
- Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
- Be knowledgeable of on-campus locations and resources
- Support residents in communicating issues of concern to other members of the hall staff
- Enforce and uphold Campus Living & Learning policies and procedures
- Complete other administrative tasks as assigned by the supervising RHD
- Greet visitors with excellent customer service
- Provide general office, administrative, or clerical support
- Assist with handling incoming and outgoing correspondence, including phone calls, messages and mail
- Assist with routing and resolving questions or information requests
- Assist with document preparation, filing, office records
- Ensure confidentiality of all pertinent information
- Assist with office supplies and organization of common areas
- Assist with data entry tasks, spreadsheets and reports
- Perform all other duties as assigned to support Baylor’s mission
- Comply with University policies
- Maintain regular and punctual attendance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
