Office Assistant - Pain & Spine - Marlton

Virtua Health • Medford, NJ

1d • $19 - $26 • Onsite

About The Position

The Office Assistant performs medical office duties for Virtua Health’s Pain & Spine practice, including verifying insurance, answering phones, scheduling and registering patients, and entering billing information. The role also collects co-pays, completes pre-certifications, and performs filing. Travel between the Marlton and Medford locations is required as needed.

Requirements

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 1–2 years of medical office experience.
• High school diploma or equivalent.

Responsibilities

• Answer and screen phone calls by the third ring, direct calls to the appropriate staff member, and ensure information is accurate.
• Schedule patient appointments and register patients, including updating and verifying system demographic and insurance information.
• Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites, including preparing work and training schedules; act as an office resource and mentoring role model.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance
• Supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program with free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED