Certified Medical Assistant (CMA) Pain & Spine

Lifepoint Health • Winchester, TN

5h • Onsite

About The Position

The Certified Medical Assistant (CMA) supports providers and delivers quality patient care in a fast-paced Pain & Spine clinic. The role helps patients receive exceptional care and a positive healthcare experience through compassion, organization, and clinical skills.

The position is full-time, with a day schedule consisting of three 12-hour shifts and rotating weekends. The CMA assists providers with examinations, treatments, and procedures; collects and documents patient information; prepares rooms and equipment; administers medications and injections as directed and within scope of practice; and supports laboratory testing, scheduling, referrals, patient education, follow-up, and accurate electronic medical record documentation. The role also contributes to patient flow, customer service, infection prevention, confidentiality, regulatory compliance, ongoing education, competency validation, and quality improvement.

Highpoint Health Winchester with Ascension Saint Thomas is part of Lifepoint Health. The hospital is a 157-bed facility with inpatient and outpatient services. The posting describes employee benefits, development opportunities, and the organization's commitment to equal employment opportunity.

Requirements

• High school diploma or GED.
• A Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Nationally Registered Certified Medical Assistant (NRCMA) credential is required or must be obtained within employer guidelines.
• Current Basic Life Support (BLS) certification through the American Heart Association (AHA).
• Experience working in a physician practice, outpatient clinic, urgent care, or healthcare setting.
• Strong communication, organizational, and patient service skills.

Nice To Haves

• Graduate of an accredited Medical Assistant program.
• Previous medical assistant experience.

Responsibilities

• Assist providers with patient examinations, treatments, and procedures.
• Obtain and document patient vital signs, medical histories, and chief complaints.
• Prepare examination and treatment rooms and ensure adequate supplies and equipment.
• Administer medications, injections, and immunizations as directed by providers and within scope of practice.
• Collect and prepare laboratory specimens and perform approved point-of-care testing.
• Schedule appointments, coordinate referrals, and assist with patient follow-up.
• Maintain accurate and timely documentation within the electronic medical record (EMR).
• Educate patients regarding medications, treatment plans, and provider instructions.
• Support patient flow and clinic efficiency while delivering excellent customer service.
• Ensure exam rooms and clinical areas are clean, organized, and compliant with infection prevention standards.
• Maintain confidentiality and adhere to hospital, clinic, and regulatory requirements.
• Participate in ongoing education, competency validation, and quality improvement initiatives.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending and health savings account options.
• Life insurance.
• Short- and long-term disability coverage.
• Critical illness and accident insurance.
• Paid family leave.
• Paid time off (PTO).
• Tuition reimbursement and certification assistance.
• Student loan assistance programs.
• 401(k) retirement plan with company match.
• Mental, physical, and financial wellness resources.
• Virtual care visits.
• Employee assistance program.
• Discount and savings programs.
• Continuing education opportunities.
• Career advancement within Lifepoint Health.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED