Office Assistant - Concordia Village - PT Weekend, Evening Shifts

Lutheran Senior Services•Springfield, IL

About The Position

The Office Assistant provides administrative and clerical support to ensure efficient office operations. The role upholds EverTrue’s mission, core values, and code of conduct while maintaining a high degree of confidentiality. It also provides customer service and receptionist support to visitors, residents, guests, customers, and team members. The position may include coordinating the community volunteer program in conjunction with a designated member of the EverTrue Volunteer and Community Engagement team.

Requirements

At least 6 months of prior experience in a clerical, receptionist, or customer service role.
High school diploma or equivalent.
Ability to provide customer service to internal and external customers.
Ability to work under general oversight and as part of a team.
Proficiency with Microsoft Office and good keyboard skills.

Responsibilities

Prepare, retrieve, and enter data for routine documents, correspondence, reports, and databases; maintain filing systems and perform other clerical tasks.
Handle inquiries and incoming work requests, and review files and records to respond to information requests.
Answer the telephone, greet visitors, residents, and guests, and provide information and customer service to customers and team members.
Receive, sort, and distribute incoming mail; prepare outgoing mail and packages and arrange pickup as needed.
Photocopy, scan, and fax documents as needed.
Organize and schedule appointments and meetings, and potentially schedule space and equipment.
Monitor and order office supplies.
Troubleshoot equipment issues, such as printer problems, and arrange for service when needed.
Potentially coordinate the community volunteer program with a designated member of the EverTrue Volunteer and Community Engagement team, including determining volunteer needs, onboarding and orientation, record-keeping, evaluation, and volunteer retention.
Perform other job-related duties as requested, subject to applicable laws and standards.

Benefits

Paid Time Off (PTO) and PTO Sell-back
Retirement savings benefits with an employer match contribution
Education Financial Assistance
Employee Assistance Program (EAP)
Wellness
Pay advances (PayActiv)
Caregiver support (TCARE)
Leaves of Absence
Special retail deals and discounts (Perkspot)
Commuter support
Extended Sick Pay (part-time and full-time or Weekend Option)
Bereavement Pay (part-time and full-time or Weekend Option)
Jury Duty Pay (part-time and full-time or Weekend Option)
Medical/Pharmacy (full-time or Weekend Option)
Dental insurance (full-time or Weekend Option)
Vision insurance (full-time or Weekend Option)
Flexible Spending Accounts for Healthcare and Dependent Care (full-time or Weekend Option)
Life insurance (full-time or Weekend Option)
Long-term and Short-term Disability (full-time or Weekend Option)
Voya income protection benefits for Hospital, Critical Illness, and Accident (full-time or Weekend Option)
Pet insurance (full-time or Weekend Option)