Office Assistant

Nelco World Wide • Burlington, MA

7d • $18 - $22 • Onsite

About The Position

The Office Assistant provides front desk service and administrative support at Office Evolution’s Burlington, Massachusetts office. Working closely with the Office Manager, the role helps members, clients, and guests feel welcome while keeping the workspace organized and supporting daily office operations. The position is on-site and part-time, with flexibility to cover full-day shifts, particularly during the Office Manager’s extended time off. Coverage needs and scheduled hours are coordinated with management.

The Office Assistant greets and assists visitors, handles calls and emails, coordinates meeting rooms and appointments, manages mail and packages according to established security procedures, monitors supplies, and maintains files, databases, calendars, and routine documents. The role also safeguards confidential information and access credentials, supports office events and projects, and communicates pending requests to ensure consistent service. Duties may change to meet business needs.

Requirements

• High school diploma or equivalent.
• Working proficiency in Microsoft Word, Excel, Outlook, and PowerPoint, with the ability to learn room reservation systems and other office applications.
• Ability to prioritize competing requests, maintain accurate records, and complete tasks with attention to detail.
• Clear written and verbal communication, sound judgment, discretion, and a friendly, professional manner with people from varied backgrounds.
• Dependability, a practical approach to everyday problem-solving, willingness to learn, and readiness to help colleagues and members.
• Flexibility to cover full-day shifts, particularly during the Office Manager’s extended time off.

Nice To Haves

• Related coursework, an associate degree, or relevant certification.
• Administrative, reception, customer service, hospitality, or office support experience.
• Experience handling mail and packages.

Responsibilities

• Greet members and visitors, answer questions, direct guests, and provide professional front desk service.
• Answer calls, respond to emails, relay accurate messages, follow through on requests, and refer matters requiring approval to the Office Manager.
• Coordinate room reservations and appointments, prepare meeting spaces, assist with routine setup, reset rooms after use, and report equipment issues.
• Receive, sort, organize, and distribute mail and packages in accordance with identification, release, and security procedures; protect member information and report discrepancies.
• Monitor supplies, organize shared areas and supply storage, and coordinate replenishment and maintenance needs with the Office Manager.
• Maintain files, update databases and calendars, enter information accurately, and prepare routine documents and correspondence.
• Safeguard confidential records, keys, passwords, and member information, and follow procedures for doors, meeting rooms, supply cabinets, and authorized guest access.
• Assist with office events, member activities, and assigned projects; provide scheduled coverage and communicate pending requests.
• Complete assigned training and applicable documentation or identification requirements for authorized mail handling, and follow current mail service and access procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED