Office Assistant, PT

Southwestern Baptist Theological SeminaryFort Worth, TX
Onsite

About The Position

The Office Assistant provides secretarial and clerical support to the Director of Language Programs. This position serves as the liaison between students and different offices (Finances, Registrar, Admissions, Campus Technology). The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message. Southwestern Seminary, an entity of the Southern Baptist Convention, is a confessional institution. While the Seminary serves the larger evangelical Christian community, employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context. Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment.

Requirements

  • Fluency in bilingual speaking abilities (English, Spanish, Portuguese) is required.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
  • Strong work ethic and initiative; ability to operate with minimal supervision.
  • Exemplary social skills with an ability to be a part of and contribute to a collaborative team and demonstrate love and appreciation for cross-cultural interaction.
  • Excellent written and verbal communication skills and the ability to clearly and simply articulate the value propositions of SWBTS.
  • Proficiency with Microsoft Office Suite and Canvas LMS required.
  • Ability to provide proof of Work Authorization in the U.S. and proof of identity.
  • Successful completion of background check, MVR, and credit check may be required.

Nice To Haves

  • Experience in higher education processes and support strategies preferred.
  • Experience with higher education software (e.g., SEVIS, Colleague, Slate), cloud-based communication software (Zoom), and data management software (CRM databases) preferred.

Responsibilities

  • Coordinates communication between students and different offices (Registrar, SFS, Admissions, CT).
  • Provides student care, answering questions and helping students solve problems.
  • Provides guidance to students about different processes (registration, tuition payments, opening tickets, etc.).
  • Provides Canvas support for faculty and students.
  • Helps to coordinate class rotation with faculty.
  • Perform additional tasks and responsibilities as assigned to support the team and institutional goals.
  • Helps to promote the Portuguese MTS.
  • Demonstrates commitment to personal and professional growth in leadership and ministry effectiveness.
  • Handles sensitive and confidential information with discretion.
  • Performs other related duties as assigned and specific to area of responsibility.
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