Office Assistant - Primary Care

Virtua Health • Maple, WV

1d • $19 - $26 • Onsite

About The Position

The Office Assistant performs medical office duties for a primary care practice, including verifying insurance, answering phones, scheduling and registering patients, and entering billing information into the system. The role also collects co-pays, performs pre-certifications, and handles filing. The position is on-site at the Maple location and is full-time, with a first-shift schedule totaling 40 hours per week.

Requirements

• Excellent communication and customer service skills.
• Strong multitasking abilities.
• Computer literacy.
• 0–2 years of medical office experience.
• High school diploma or equivalent.

Responsibilities

• Answer and screen phone calls by the third ring, direct calls to the appropriate staff member, and ensure information is accurate.
• Schedule patient appointments and register patients, including updating and verifying demographic and insurance information in the system.
• Perform billing functions, including entering charges and payments, collecting co-pays, reconciling batches, and preparing deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants at sites, including preparing work and training schedules; serve as an office resource and mentoring role model.
• Verify insurance and perform filing.

Benefits

• Medical and prescription coverage
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under state and local paid sick leave laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance and supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program that includes free counseling sessions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED