Office Assistant

University of New Mexico•Gallup, NM

11d•Onsite

About The Position

Under close supervision, student will be expected to provide administrative support such as covering the front desk with student intake and screening, answering telephones, creating forms, distributing flyers, scanning documents, preparing confidential documents for shredding and proctoring services for Accuplacer and other testing room needs. Other duties may include simple clerical duties such as but not limited to filing, sorting forms and records, provide general office information to staff, students and faculty, check mail, log incoming and outgoing mail as needed. Must have computer, telephone and customer service skills. Will run department errands as needed, will be working with confidential information and records. Will work with advisor as needed. Put packets together for new student orientations, provide new student tours and short presentations as needed and other outreach functions. Other duties as assigned and/or as needed.

Requirements

High school diploma or GED
Ability to analyze and solve problems
Highly developed ability to communicate effectively, both orally and in writing
Ability to effectively manage time and schedules
Ability to follow schedules and meet deadlines
Ability to initialize and operate computer hardware and software systems
Ability to interact and communicate with people over the telephone, often in stressful situations
Demonstrated ability to maintain confidentiality of records and information
Ability to speak clearly with easily understood vocal inflection
Ability to understand and follow specific instructions and procedures
Ability to verify data input and correct errors
Demonstrated knowledge of customer services standards and procedures
Skill in organizing and coordinating
Skill in the use and operation of basic office equipment
Computer skills
Telephone skills
Customer service skills