Office Assistant (San Leandro)

2B Living, Inc.•San Leandro, CA

3d•$24 - $27•Onsite

About The Position

The Office Assistant serves as the hub of daily operations at 2B Living’s San Leandro office, supporting the East Bay property portfolio. The role manages mail and document workflows, assists with rent check processing, handles shipping and mail runs, maintains office supplies, and provides front desk customer service. It works closely with East Bay Property Managers, Accounting, and People Operations to keep the office running smoothly for a growing portfolio. The ideal candidate is organized, detail-oriented, and comfortable serving as the first point of contact for visitors, vendors, and tenants. This is a full-time, non-exempt, on-site position at the San Leandro office, Monday through Friday, 8:30 AM–5:00 PM, with a 30-minute lunch. The pay range is $24–$27 per hour.

Requirements

High school diploma required.
Exceptional attention to detail and organizational skills.
Strong time management abilities and comfort juggling multiple priorities in a fast-paced environment.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a team-oriented environment.
Comfort with basic office equipment, including postage machines, scanners, and printers.
Comfort with Microsoft Office and Google Workspace.

Nice To Haves

Associate’s or Bachelor’s degree.
Prior experience in an administrative, front desk, or customer service role.
Property management experience.
AppFolio experience.
Experience handling checks, payments, or cash.
Bilingual in Spanish.

Responsibilities

Assist with receiving, logging, and processing rent checks for East Bay properties.
Input and process vendor, refund, tax, and other incoming checks.
Prepare and organize check deposits for office and bank runs.
Mail back checks when necessary, including generating return letters.
Print check receipts for tenants upon request.
Print checks received from Accounting and prepare them for mailing or pickup.
Organize checks in weekly or monthly dated envelopes for recordkeeping.
Open, sort, assign, scan, and email incoming mail, including notices, invoices, and legal documents.
Open, scan, and upload vendor invoices into AppFolio.
Receive, scan, and distribute legal documents.
Print, fold, and mail rent increase notices and, occasionally, onboarding letters.
Open, review, assign, and manage the shared office email inbox (Hiver) daily.
Scan and email Business Registration Certificates.
Complete daily mail runs for regular outgoing mail, Priority Mail, and overnight deliveries.
Maintain the monthly mail spreadsheet, track postage charges, and allocate bill-back expenses to the appropriate properties.
Manage the postage machine, including paying invoices and ordering postage, stamps, and ink.
Monitor inventory of envelopes, printer paper, and general office supplies; submit orders to keep the office stocked.
Maintain office organization.
Greet and assist visitors, vendors, owners, prospective tenants, current tenants, and legal servers.
Answer general office questions and assist East Bay Property Managers with tenant inquiries.
Answer calls from Property Managers and Regional Managers.
Receive and organize office keys for pickups.
Perform other tasks as assigned.