Office Assistant

Clarks White Glove Delivery Inc•Indianapolis, IN

2d•$20 - $21•Onsite

About The Position

As an office assistant for Clark's White Glove Delivery, you'd be involved in administrative tasks, customer service, handling inquiries, and all while supporting the company's white-glove service focus. This role involves a detailed breakdown of administrative and customer-facing duties to ensure smooth operations and uphold the company's high service standards.

Requirements

Strong organizational and time-management skills.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle multiple tasks and prioritize effectively.
Customer service orientation and a positive attitude.
High school diploma or equivalent required.

Responsibilities

Handling incoming and outgoing communications, including emails and phone calls.
Preparing and organizing documents, reports, and presentations.
Maintaining accurate records and databases.
Assisting with data entry and file management.
Answering customer inquiries and addressing concerns promptly and professionally.
Providing accurate information about delivery schedules, procedures, and services.
Ensuring a positive customer experience by resolving issues and providing excellent service.
Assisting with scheduling and coordinating deliveries.
Tracking deliveries and ensuring timely and accurate service.
Supporting the delivery team with any necessary administrative tasks.
Ensuring compliance with safety regulations and procedures.
Assisting with invoicing and payment processing.
Ordering office supplies and equipment.
Maintaining a clean and organized office environment.
Collaborating with other team members to ensure smooth operations.