Office Assistant

CHILDHELP • Phoenix, AZ

7d • $17 - $19 • Onsite

About The Position

Join Our Team as an Office Assistant! Are you an organized, compassionate administrative professional looking to make a meaningful impact in the lives of children and families? The Childhelp Children’s Center is seeking a dedicated Administrative Coordinator to keep our center running smoothly, warmly welcome visiting families, and provide essential support to our leadership team and partners. As the heart of our front office, you will blend administrative expertise with trauma-informed care to support our mission every day.

Requirements

• High School Diploma/GED
• At least 1 year of office assistant or receptionist experience in a high-volume setting.
• Bilingual in Spanish is required.
• Exceptional phone etiquette, strong customer service and organizational skills, high attention to detail, and a compassionate, trauma-informed mindset.
• Fluent in Windows, MS Office (Word, Outlook, Excel), and multi-line phone systems.
• Ability to obtain/maintain a Level One Fingerprint Clearance Card
• Ability to obtain/maintain a Food Handlers Card

Responsibilities

• Warmly greet visitors, answer and route multi-line phone calls, manage office supplies/equipment, and process subpoenas, record requests, and donations.
• Provide direct administrative support to the Director and Program/Operations Manager, assist with employee onboarding, and coordinate logistics for meetings, trainings, and staff engagement.
• Maintain a clean, welcoming, trauma-informed lobby, educate caregivers on center amenities, and assist Child Advocates in the Playroom/Teen Lounge (monitoring safety, preparing meals, and facilitating activities).
• Communicate with local police jurisdictions regarding emergency cases, track building safety/licensure logs, and maintain strong relationships with internal and external partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED