26-27 Office Assistant - Stella Elementary Charter Academy

BRIGHT STAR SCHOOLS•Los Angeles, CA

3d•$23 - $28•Onsite

About The Position

Bright Star Schools is a free, publicly funded and open enrollment non-profit organization with nine public charters in urban Los Angeles. Across all of our Bright Star sites, over 90% of our students are eligible for free and reduced lunch. Our mission is to provide holistic, inclusive support for all students to achieve academic excellence and grow their unique talents so that they find joy in higher education, career, and life. Our educators join a family that is passionate and committed to developing all students to become well-rounded citizens. We offer small class sizes, comprehensive coordinator support, and numerous collaboration opportunities across the organization and within school sites. We strongly believe in listening to all stakeholders’ voices, and we work to increase teaching practice and effectiveness through our data-driven and feedback-derived professional development.

Requirements

High School Diploma or GED.
Minimum 2 years customer service experience.
Love of children and the belief that all children can succeed with appropriate support
Excellent phone etiquette and verbal communication skills
Bilingual (Korean/English or Spanish/English)
Good attendance and punctuality
Able to work in a fast-paced environment and meet deadlines with minimal supervision
Should be customer-service driven
Positive mindset
Knowledge of Google Suite (G-Mail, Google Calendar, Google Sheets)
Able to multitask
Professional appearance (business casual)
Must be able to analyze written, spoken, visual, and other sensory stimuli
Must have ability to understand and analyze written and spoken English
Must be able to cope effectively with stressful situations and time constraints
Must be able to make sound judgments based on available information
Must be able to engage in frequent student/parent/coworker contact
Must be able to remain calm in emergency situations
Must be able to perform effectively under pressure and tight deadlines
Must be able to maintain accuracy in tasks requiring meticulous attention to detail
Must have flexibility to adapt to changing priorities and work demands
Must be able to logically solve problems
Must be able to provide and follow detailed written and verbal instructions
Must be able to build and maintain positive working relationships with colleagues and students
Must demonstrate strong communication and interpersonal skills
Must have a passion for student success
Must demonstrate strong organizational Skills
Prolonged sitting/standing.
Frequent walking.
Must be able to occasionally/frequently lift, carry push, and/or pull objects of not more than 20 pounds.
Must be able to frequently bend, kneel, stoop, crouch, climb, crawl, and/or squat.
Frequent reaching and twisting, including reaching above shoulder height
Manual dexterity, and finger/wrist and hand repetitions are needed; frequent repetitive motion; frequent writing and typing; frequent grasping, holding and reaching.
Frequent computer use, including use of keyboard and mouse.
Speaking and hearing are essential to the communication needs of the position; constant hearing and speaking in person and on the phone, via remote video teleconferencing platforms.
Must be able to be physically present at the worksite and occasionally travel for meetings or conferences.

Nice To Haves

Trilingual (English/Spanish/Korean) preferred
Experience in Charter School setting preferred

Responsibilities

Greeting and signing in all visitors to the school and controlling access to students and classrooms
Ensuring that students leave only with authorized parents or guardians
Answering and forwarding all phone calls, placing outgoing calls, and taking messages
Making public address announcements
Posting updates to Parent Square, our family information portal
Communicating with families around attendance, student needs, behavior, or injuries
Translate as needed in verbal and written form
Performs mass school copies
Supporting the Inclusive Education department with scheduling of IEP meetings and service provider meetings
Collecting and maintaining forms and other records, securing missing forms, and ensuring the confidentiality of all student records
Supporting the Inclusive Education department with cumulative records
Ensuring student attendance is taken daily; generating weekly/monthly attendance reports
Issuing tardy passes and entering student tardies into the student information system
Communicating with families around attendance and tardies
Entering student enrollment data into student information system and updating all student records, including student registration and attendance
Processing applications for admission
Scheduling school tours for Principal
Ensures substitute teachers have necessary materials to cover classes
Supervise students as needed, including lunch, hallway, restroom, arrival/dismissal, and recess duty
Supporting the school’s behavior management system
Performs basic first aid to students
Support with students. ’ needs in the classroom and play area.
Oversees lost and found area
Manages check-in/check-out process for loaner uniforms
Planning and preparing for school events and activities
Coordinates lunch/dinner orders for staff meetings/evening commitments
Supports Senior Dean of Operations with school events
Set-up/clean-up for small meetings, events, and sign-in areas
Performing all duties designated by the Senior Dean of Operations or Office Manager for the school’s successful functioning, including hallway supervision, arrival/dismissal, and meals
Receiving and distributing incoming mail and deliveries
Preparing outgoing mail and deliveries
Ensuring that the school’s physical environment is at all times neat and ordering, including the Main Office, copier/supply area, lost and found, and first aid equipment
Support the Dean of Operations in management, distribution, and organization of materials and supplies to teachers
Selling schoolwide materials (e.g., uniforms & school supplies)
Managing the cashbox
Attends all professional development sessions, as appropriate.
Any other duties as assigned.