Office Assistant

South Bay Solutions•Fremont, CA

18d•$22 - $25•Onsite

About The Position

South Bay Solutions is a high-precision machine shop, making parts for semiconductor, medical devices, and advanced tech hardware. Our tolerances are measured in microns, our equipment is top-of-the-line, and our team is passionate about quality craftsmanship. We are seeking a motivated and detail-oriented Office Assistant to join our team. This entry-level position provides administrative support to the Customer Service and Purchasing departments in a fast-paced manufacturing environment. The ideal candidate is organized, eager to learn, and able to manage multiple tasks while maintaining accuracy and professionalism.

Requirements

High school diploma or equivalent required.
Proficiency in Microsoft Office (Outlook, Excel, Word).
Strong organizational and time management skills.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Ability to work independently and collaboratively in a team environment.
Willingness to learn new systems and manufacturing processes.

Nice To Haves

Associate degree or coursework in Business Administration is a plus.
Previous office or customer service experience is preferred but not required.
Experience with ERP systems is a plus.
Experience in a manufacturing environment is preferred but not required.

Responsibilities

Assist with processing customer purchase orders and sales orders.
Prepare and distribute order confirmations and shipping documents.
Respond to customer inquiries via phone and email in a professional and timely manner.
Update customers on order status, shipment schedules, and delivery information.
Maintain accurate customer records and filing systems.
Support the Customer Service team with general administrative tasks.
Assist with creating and processing purchase orders.
Follow up with suppliers regarding order acknowledgments, delivery schedules, and material availability.
Maintain vendor records and purchasing documentation.
Help track inventory levels and support inventory replenishment activities.
Coordinate with internal departments to ensure timely receipt of materials.
File and organize purchasing records and related documents.
Perform data entry with a high level of accuracy.
Scan, copy, file, and organize company documents.
Prepare reports, spreadsheets, and correspondence as assigned.
Assist with office supply inventory and ordering.