Office Assistant (Part-Time)

State of Connecticut•Middletown, CT

4d•Onsite

About The Position

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a dedicated and experienced Office Assistant to join the Administrative Support Services Division (ASSD) at Connecticut Valley Hospital (CVH). This part-time role involves supporting the Utilization Review and Management Program. DMHAS is a healthcare agency focused on improving the lives of individuals with behavioral health needs through comprehensive services and supports. CVH's vision is to promote recovery through compassionate, collaborative, and culturally competent treatment in a safe and caring environment, offering trauma-informed, gender-responsive treatment that empowers individuals. The position offers opportunities for professional growth, development, and a healthy work/life balance within a collaborative team environment.

Requirements

Two (2) years of general clerical work experience.
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one/half (1/2) year of experience to a maximum of two (2) years.
Knowledge of office systems and procedures including proper telephone usage and filing.
Interpersonal skills.
Oral and written communication skills.
Ability to perform arithmetical computations.
Ability to perform a full range of clerical tasks.
Ability to operate office equipment which includes computers, tablets, and other electronic equipment.
Ability to operate office suite software.
Ability to schedule and prioritize workflow.
Ability to read and interpret complex instructions.

Nice To Haves

Experience working as a receptionist for an agency providing mental health services.
Experience working in a clerical capacity, filing, and maintaining client records.
Experience working in a fast-paced environment in behavioral health with multi-tasking and prioritizing responsibilities.
Experience maintaining professional behavior when dealing with clients who may be experiencing symptoms of mental health or substance use disorders.
Experience with Microsoft Office 365 suite and the Office 365 cloud collaboration tools such as Microsoft SharePoint, Microsoft One Drive, and Microsoft Teams.

Responsibilities

Performs the full range of general clerical duties.
Types a variety of materials and enters/retrieves data on computers, tablets, and other electronic equipment.
Sets up and maintains office procedures, filing and indexing systems, and forms.
Composes routine correspondence.
Compiles and generates recurrent technical, statistical, or financial reports requiring judgment in data selection and presentation.
Provides general information and referral services regarding agency services or authority.
Responds to inquiries from other work units or departments/agencies.
Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance.
May lead lower-level employees in carrying out assigned clerical functions.
Maintains calendars of due dates and initiates recurring work or special clerical projects.
Processes a variety of documents in determining routine case status.
Exercises discretion in choosing appropriate follow-through procedures within defined guidelines, including assembling and reviewing incoming materials for accuracy, completeness, and conformance to established guidelines, agency policy, and procedures.
Verifies information through internal resources and contacts with the sender and other work units, and solicits additional information as required by correspondence.
Processes purchase requisitions/purchase orders for subsequent action.
Prepares payment lists and billing invoices.
Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders.
Maintains files, journals, or account ledgers by posting credits, expenditures, interest, etc.
Figures payments, costs, discounts, and adjustments using prescribed methods and formulas.
Receives monies in various forms (cash, checks, money orders) and prepares for deposit.
Maintains inventory and orders supplies.
Uses a variety of electronic equipment to perform job functions.
Performs related duties as required.