Office Assistant - ICU & Med Surg

Nebraska Medicine•Bellevue, NE
•Onsite

About The Position

Nebraska Medicine is hiring an Office Assistant for the ICU and Med Surg departments at Bellevue Medical Center. The position serves as a receptionist for assigned departments, assisting internal and external customers. The primary focus is supporting patients and their families, with departmental or office support as a secondary responsibility. The role also provides clerical and general office support for departmental operations.

Requirements

  • High school education or equivalent.
  • Computer proficiency, including keyboarding, basic navigation, and use of email applications.
  • Ability to communicate effectively verbally and in writing.
  • Ability to multitask.
  • Ability to handle difficult or challenging customer interactions and escalate to management as appropriate.
  • Ability to work with a multiline phone system.
  • Ability to communicate effectively during escalated situations.

Nice To Haves

  • Prior experience working with customers or patients.
  • Experience with telecommunication systems, ComputerLog books, and schedules.
  • Experience with general office materials and equipment.

Responsibilities

  • Serve as receptionist for assigned departments and assist internal and external customers.
  • Support patients and their families as the primary responsibility.
  • Provide clerical and general office support for departmental operations.
  • Support the department or office as a secondary responsibility.

Benefits

  • Benefits eligible.
  • Up to $5,000 per year in tuition assistance.
  • 35% discount at Clarkson College.
  • Career advancement opportunities with covered educational costs.
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