Office Assistant - Title Support

HRGlendale, CA
Onsite

About The Position

Portland, Oregon-based WFG National Title Insurance Company (WFG), a Williston Financial Group company, is a new breed of national real estate service providers and title insurance companies powered by innovation and collaboration. Founded in 2010, WFG has become the 6th truly national title underwriter and accomplished that faster than any other underwriter in history by creating and delivering a comprehensive suite of real estate-related services and technology. In all that it does, WFG strives to improve the real estate transaction, while increasing transparency and empowerment to the title agent, lender, realty professional and consumer. WFG enjoys a Financial Stability Rating of A’ (A prime) as assigned by Demotech, Inc. Built around the directive to “communicate, collaborate, coexist,” WFG has worked to introduce a superior level of client commitment and service to the traditional mortgage and real estate industries, working to meet the changing needs of its clients, agents and associates. For more information, please visit www.WFGNationalTitle.com. This position is located onsite at our Glendale, CA office. The Office Assistant/Title Support Team Member is a key player within the team as this role is responsible for supporting the office to conduct all aspects of the title process. The Office Assistant supports all areas as needed.

Requirements

  • At least one year of administrative support experience.
  • A service-oriented mindset and a commitment to providing exceptional customer service.
  • Strong communication skills; written, in person, and by phone.
  • Ability to multi-task while maintaining an upbeat and professional demeanor.
  • High school diploma or equivalent.
  • Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Ability to thrive in a fast-paced, results-oriented environment.
  • Keen sense of urgency.

Nice To Haves

  • Previous experience in Title and Escrow.

Responsibilities

  • Provide support to the Title Operations Team
  • Operate multiple-call telephone lines and route calls to appropriate people in accordance with company guidelines.
  • Operate office equipment, copy machines, sort and distribute mail.
  • Creates a positive, collaborative, teamwork environment based on the company culture and values.
  • Order payoffs.
  • Scan and send all funding packages.
  • Make bank deposits as required.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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