Office Assistant Senior

Macomb County Government • Old Bridge Township, NJ

7h • $41,328 - $53,455

About The Position

The Office Assistant Senior performs varied clerical and/or accounting duties requiring an understanding of departmental operations, accuracy, and independent judgment. The position is in the Family Court Juvenile Division and provides administrative, customer-service, recordkeeping, financial-processing, and scheduling support to department staff and the public. It is full-time, 37.5 hours per week, with a starting time of 8:00 a.m.–4:30 p.m. The position is non-exempt, with overtime governed by the applicable collective bargaining agreement or Human Resources and Labor Relations policy.

Requirements

• High school diploma or GED equivalent.
• At least one year of office clerical work experience.
• Valid Michigan driver’s license and an operable, insured automobile for authorized travel.
• Knowledge of modern office procedures, clerical and administrative support, bookkeeping, invoice processing, accounts payable and receivable, payroll, timekeeping, filing, records retention, and relevant office computer systems and applications.
• Knowledge of confidentiality requirements, including HIPAA and applicable laws or County policies, and of inventory procedures and program eligibility, enrollment, and verification practices.
• Skill in customer service and interpersonal communication with internal and external customers by phone, email, and in person.
• Skill in organization, time management, task prioritization, data entry, database applications, office software, and moderate mathematical calculations.
• Ability to speak, write, and understand English; follow oral and written directions; organize paper and electronic records; maintain confidentiality and professional boundaries; and work independently with initiative.
• Ability to provide tactful, courteous customer service, meet schedules and deadlines, and perform clerical and administrative duties accurately.
• Ability to lead and train coworkers, learn new procedures, understand laws and published guidance, handle and account for large sums of money, and follow complex registration, eligibility, and enrollment guidelines.
• Ability to work in an environment that embraces the County’s Dignity Campaign.

Nice To Haves

• Associate degree or higher.
• Three or more years of office clerical, bookkeeping, or accounting-related work experience.
• Ability to speak, write, and understand a language other than English.

Responsibilities

• Determine eligibility for program funding in accordance with policies and program directives.
• Enter data for recordkeeping, tracking, registration, inventory, and ordering.
• Maintain inventory of perishable and non-perishable supplies and materials.
• Update and maintain office, County, and State of Michigan computer records.
• Process accounts payable and receivable invoices; prepare payment requests and post payment entries.
• Answer procedural questions about departmental functions and procedures; schedule appointments and set court dates.
• Assist customers in person, online, and by telephone.
• Receive, process, and deposit payments for fees, fines, assessments, permits, and taxes; prepare daily bank deposits.
• Perform bookkeeping, including balancing accounts, requesting checks, making journal entries, and maintaining spreadsheets.
• Prepare documents and correspondence using computers and other electronic means for department heads, elected officials, managers, supervisors, and others.
• Operate database software needed for efficient delivery of services.
• Manage and account for petty cash operations.
• Arrange interpreter services, coordinate scheduling, and process billing arrangements.
• Enter payroll data, run verification reports, and split time among funding sources.
• Audit accounts, verify debits and credits, apply adjustments, and update account status.
• Review forms, letters, and legal documents for accuracy; correct errors or return documents for correction and resubmission.
• Maintain department, program, and office records, including registrations, licenses, staff credentials, attendance, property and land ownership, leases, and contracts.
• Provide office administration and telephone support to department staff, supervisors, managers, and directors.
• Schedule appointments, events, hearings, and meetings for staff, consultants, attorneys, and others.
• Operate standard office equipment, including computers, fax machines, copiers, scanners, calculators, and adding machines.
• Perform related duties as assigned.

Benefits

• Medical coverage with no monthly premium for single, two-person, or family coverage.
• Dental coverage with no monthly premium for single, two-person, or family coverage.
• Vision coverage with no monthly premium for single, two-person, or family coverage.
• Health, dental, and vision benefits effective the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED