Office Assistant, Residential Life, Student Employee

Lindenwood University•Saint Charles, MO

2d•Onsite

About The Position

The Residential Life office assistant, student employee is responsible for providing routine customer service, as well as clerical and administrative duties according to established procedures. This role supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence. The employee will model, support, and hold others accountable to the University’s values. This position requires the ability to write, edit, format, and proofread documents, perform data aggregation, and assist with check-in and check-out procedures. The role also involves assisting with the daily operations of residence halls, responding to student needs, managing correspondence, maintaining office supplies, and utilizing basic word processing, database, and spreadsheet skills.

Requirements

Currently enrolled at Lindenwood University
Good academic, social, and financial standing with the University
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Excellent written and verbal communication skills
Excellent customer service skills
Highly organized with the ability to multitask, think critically, and use good judgement
Strong professional integrity
Basic research skills
Ability to learn and apply institutional policies and procedures

Responsibilities

Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
Models, supports, and holds others accountable to the University’s values
Writes, edits, formats, and proofreads documents
Performs data aggregation
Assists with check-in and check-out according to established procedures
Assists with daily operations of residence halls, including but not limited to lockouts, room changes, maintenance requests, and housing sign ups
Responds to the needs of students, colleagues, and community members in a timely and courteous manner
Answers phone, responds to email, forwards messages, and confirms appointments
Maintains appropriate office supply inventory
Compiles and organizes information into relevant reports
Maintains filing systems and utilizes basic word processing, database, and spreadsheet skills daily
Maintains cleanliness and organization of desk and common areas
Collects, organizes, and composes correspondence for department staff
Interprets the needs of students and visitors and makes appropriate referrals for service
Job may require other duties as assigned.