Office Assistant, Oncology Hematology

ChristianaCare•Newark, DE

1d•$18 - $26•Onsite

About The Position

ChristianaCare is hiring a Medical Office Assistant for our Oncology Hematology department. This position functions primarily in a call center environment with limited face-to-face patient interaction. The role maintains the core responsibilities of an Office Assistant, including managing phone communications, scheduling appointments, coordinating patient information, and providing administrative support to ensure efficient office operations. Strong customer service, multitasking, and communication skills are essential for success in this role.

Requirements

High School Graduate or GED required.
Strong customer service, multitasking, and communication skills are essential for success in this role.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Handles payments, verifies insurance coverage, coordinates referrals, and reconciles daily appointments and payments.
Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
Updates patients, schedules tests and appointments, maintains medical records, resolves patient issues, supports administrative tasks, and follows safety protocols.
Additional duties as needed.

Benefits

Comprehensive, First‑Day Health Coverage: Comprehensive first‑day coverage, including medical, dental, vision, and life insurance.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.
Grow Your Family with Confidence: Advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance.
Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.
Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee Assistance Program.