Office Assistant III - City Assessor

The City of Saginaw • City Hall, MI

6d • Onsite

About The Position

Under immediate supervision, performs a variety of basic clerical, administrative, and customer service duties in support of the City Assessor's Office. Serves as the primary point of contact for residents by providing information regarding assessment records, property transfers, exemptions, and related services. Provides cross-functional support to the Treasury Division by assisting customers with payments and other public service transactions as needed. Applications will be screened. Those qualified will be invited to participate in performance testing and an oral interview. Applicants must successfully pass each of the selection processes by a score of 70% or better to proceed in the process. This posting is subject to close after 14 days.

Requirements

• High School Diploma or GED equivalent required.
• Two (2) years of clerical or administrative support experience that included customer service and data entry responsibilities.
• At least six (6) months cash handling experience preferred.
• Intermediate computer proficiency with MS Office applications, including Excel and Outlook and the ability to learn departmental software including BS&A.
• Must possess strong attention to detail and accuracy with numerical data and recordkeeping tasks.
• Knowledge of General office procedures and practices.
• Knowledge of Customer service principles.
• Knowledge of Office recordkeeping practices.
• Knowledge of Cash handling procedures.
• Property legal descriptions, plat maps, and real estate terms, desirable.
• Skill in Attention to detail.
• Skill in Data entry and records maintenance.
• Skill in Cash handling and balancing.
• Skill in Communication and customer service skills.
• Skill in Organizational and time management, with the ability to manage multiple assignments, prioritize tasks, and meet deadlines with a high degree of accuracy.
• Ability to Effectively and professionally communicate both verbally and in written format with a variety of internal and external contacts.
• Ability to Answer questions and determine appropriate course of action relative to incoming calls or requests.
• Ability to Interpret and apply established policies, procedures, and regulations.
• Ability to Establish and maintain effective working relationships with coworkers and the public.
• Ability to Operate standard office equipment such as multi-line telephone, personal computers, calculators, scanner, copy machines, fax machines, etc.
• Ability to Maintain confidentiality and exercise discretion when handling sensitive and secure information.

Nice To Haves

• At least six (6) months cash handling experience
• Property legal descriptions, plat maps, and real estate terms

Responsibilities

• Maintains property records by reviewing deeds, land contracts, and transfer affidavits, and related documents and entering ownership changes into the property tax assessment software.
• Reviews deeds to ensure legal description and parcel information are accurately recorded.
• Provides clerical support including filing, typing, copying, date entry, faxing, ordering supplies; and sorting, opening and distributing mail for the Assessing and City Treasury divisions.
• Provides information regarding assessments, homesteads, transfer affidavits, and personal property statements to the public and to other City departments in person, by telephone, or electronically.
• Enters property information, permits, inspections, and other related records into the assessment database.
• Receives monies owed to the City by the public, such as water bills, property taxes and miscellaneous payments.
• Inputs Treasury revenue data into computerized system by calling up proper accounts and receipting payments.
• Processes and images revenue payments using Creditron.
• Balances daily cash receipts, prepares deposit and reconciles daily cash reports.
• Assists with special projects including document imaging, records management, filing system improvements, Transfer Affidavit administration, report preparation, and other administrative support activities.
• Provides administrative support for Board of Review meetings, including scheduling appointments, preparing agendas and materials, copying appeals, and maintain meting records.
• Assists appraisal staff by entering permits for inspections, preparing property split and combination documentation.
• Performs other duties as assigned.

Benefits

• The City of Saginaw is committed to hiring individuals who are authorized to work in the United States.
• The City of Saginaw will not sponsor visas for employment.
• The City of Saginaw is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED