Tax Assessor - Clerk III

Ellis, County of•Ellis County Central, TX

About The Position

The Tax Assessor Clerk III provides professional, courteous, and accurate assistance to the public regarding property tax and motor vehicle inquiries. Communication may take place in person, by mail, email, or telephone. The role works closely with an immediate supervisor, exercises limited judgment, and carries out duties in accordance with departmental policies and overall guidelines. The position reports to the Line Supervisor/Branch Manager and has no supervisory responsibilities. The clerk processes motor vehicle and commercial registrations, title transfers, permits, handicap placards and plates, as well as property tax payments and related documents. The role also handles account research, verifies ownership, maintains accurate transaction records, accounts for funds collected, and answers routine questions. The employee may be assigned to any Tax Office location, temporarily or permanently, based on business needs. Regular attendance, punctuality, professional communication, and the ability to sit for extended periods are required.

Requirements

High school diploma.
At least 2 years of experience in an administrative or clerical role.
Excellent customer service skills.
Basic computer skills and experience with basic office equipment, including a 10-key calculator, multi-line telephone, and copier.
Valid Texas driver’s license with an acceptable driving record.
Ability to work effectively and professionally with coworkers, employees, and management.
Ability to work under pressure in a high-volume office, produce accurate work, and meet established deadlines.
Dependability, resourcefulness, ability to work independently, and ability to maintain confidentiality.
Ability to learn and maintain in-depth knowledge of vehicle titling and registration laws and a foundational understanding of basic property tax law.
Ability to sit at a desk for extended periods.
Regular attendance and punctuality at the worksite.

Nice To Haves

Some college.
Experience dealing with cash.

Responsibilities

Provide professional, courteous, and accurate assistance to the public about motor vehicle and property tax matters in person, by email, in writing, by mail, and by telephone.
Process motor vehicle and commercial registrations and title transfers for new, used, and salvage vehicles.
Issue timed permits, handicap placards and plates, and issue or exchange plates as needed.
Process title and registration submissions received by mail and in person.
Process property tax payments, tax certificates, mobile home escrow, and tax collector statements.
Research accounts and print or reprint property tax receipts and statements.
Answer routine property tax and motor vehicle questions and concerns.
Verify ownership for applicable processes.
Ensure the accuracy of funds collected and account for funds collected each day.
Maintain accurate records of all transactions; records are subject to periodic audit.
Answer phones professionally, courteously, and respectfully, providing general information as requested.
Obtain and record personal information for check endorsement.
Work at any Tax Office location as assigned, temporarily or permanently, based on need.
Detect and report instances of fraud.
Perform other related duties as assigned.