Office Assistant II
About The Position
The Department of Health and Human Services (DHHS) is seeking an Office Assistant II to perform a variety of administrative support duties. This role involves typing, filing, making copies, answering telephones, and other general clerical duties. The position is located in Farmington and offers a salary range of $16.80 - $23.24 per hour, inclusive of a 4.00% recruitment and retention stipend. New employees start at $16.80 per hour. The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people, providing health and social services to a significant portion of the state's population. The Office for Family Independence (OFI) within DHHS is responsible for eligibility determination for programs like MaineCare, TANF, Food Supplement, and Child Support.
Requirements
- Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
- Ability to use independent decision making on processing information, following appropriate processes, and acting in accordance with standard procedures.
- Skills in Outlook or comparable email applications (rated expert, skilled, or novice).
- Skills in Excel or comparable spreadsheet applications (rated expert, skilled, or novice).
- Skills in MS Word or comparable word processing applications (rated expert, skilled, or novice).
- Skills in Receptionist and customer assistance by phone (rated expert, skilled, or novice).
- Skills in Data entry (entering data and narratives) (rated expert, skilled, or novice).
- Skills in Keyboarding (words per minute) (rated expert, skilled, or novice).
Responsibilities
- Answering incoming phone calls
- Processing incoming and outgoing mail
- Filing of paperwork and documents
- Faxing, scanning and indexing documents
- Assisting in a back-up capacity for Regional Operations staff, in greeting/screening individuals coming into the office and asking questions to determine needs and referring to appropriate employee, unit or office for services.
- Receiving, routing and transferring all incoming calls and documenting all walk in traffic on the electronic walk-in log.
- Other miscellaneous administrative duties as assigned.
Benefits
- 13 paid holidays
- 3+ weeks of vacation leave annually
- 12 days of sick leave per year
- Health Insurance Coverage (State pays 85%-95% of employee-only premiums)
- Health Insurance Premium Credit (decreases employee-only premiums by 5%)
- Dental Insurance (State pays 100% of employee-only dental premiums)
- Retirement Plan (State contributes 14.06% to MainePERS)
- Gym Membership Reimbursement (up to $40 per month)
- Health and Dependent Care Flexible Spending Accounts
- Public Service Student Loan Forgiveness eligibility
- Living Resources Program (employee assistance program)
- Six weeks of fully paid parental leave
- Voluntary Deferred Compensation (MaineSaves 457(b) account)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
