Office Assistant II - Transit

City of Fayetteville•Nc 28301, NC

17h•Onsite

About The Position

The City of Fayetteville is currently recruiting for an Office Assistant II in the Transit Department. This role involves performing a wide variety of office assistant tasks in support of an office operation, program, or work unit. The position requires applying varied guidelines and program knowledge, which may involve interpretation, research, and analysis to resolve problems within the area of assignment.

Requirements

Two years of increasingly responsible experience in office support work.
Equivalent to completion of the twelfth grade supplemented by specialized secretarial or office management training.

Nice To Haves

Bilingual certification
Computer training certification
Commissioned by the State of North Carolina as a Notary Public

Responsibilities

Screen visitors and telephone calls and route as appropriate.
Assist the public, other departments and divisions by providing information concerning services provided, explain departmental/divisional policies and procedures requiring some interpretation and use a variety of established guidelines.
Resolve problems which may include gathering and researching background information.
Screen incoming mail and prioritize in order of importance.
Maintain a calendar of activities, meetings and various events for assigned department manager and make travel arrangements.
Schedule and arrange division activities, meetings, conferences and various work events.
Compose, prepare, review and distribute a variety of forms, reports, correspondence and documentation.
Proofread and verify accuracy of a variety of documents including general correspondence, memoranda, and reports.
Maintain/revise the records retention and disposal schedule; monitor, retain and purge records as needed.
Assist in the preparation of departmental budget; monitor expenditures.
Operate a variety of office equipment including copiers, scanners, facsimile machines and computers; input and retrieve data and text; organize and maintain filing.
Process accounts payables if required by department for which assigned; maintain related records and vendor files.
Prepare monthly invoices if required by department for which assigned; requisition supplies and materials as required.
Contact the public and outside agencies for the purpose of obtaining, clarifying, and providing information and making referrals.