OFFICE ASSISTANT II - Engineering

City of Dearborn Career • Dearborn, MI

3d

About The Position

This position is responsible for performing a variety of standard clerical and administrative tasks in support of an assigned department. Responsibilities may include preparing documents; performing standard office tasks; cash-handling; and providing customer service. May supervise and/or lead part-time staff. May handle confidential information.

Requirements

• Associate’s degree; or, High School Diploma or equivalent (G.E.D.) and 2 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
• Customer service principles
• Filing principles and practices
• Methods of preparing documents
• Office procedures
• Computers and related office equipment
• Recordkeeping principles
• Basic financial principles
• Providing customer service
• Reviewing documents for accuracy
• Using computers and related office equipment
• Maintaining records and files
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.

Nice To Haves

• Occupancy Specialist Certificates for Public Housing or Section 8 Program (Housing department only)

Responsibilities

• Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions, contracts, and work orders; generating reports; and/or preparing related documents.
• Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials.
• Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks.
• Reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
• Reviews and verifies program related information; tracks and identifies information based on defined procedures.
• Provides customer service, including but not limited to: cash-handling; responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers; and/or directing customer questions to appropriate staff.
• Demonstrates regular and predictable attendance, including attendance at required meetings.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree